APPRISE is a nonprofit research institute dedicated to collecting and analyzing data and information to assess and improve public programs. Our current research includes work for federal and state governments, agencies, utility companies, and nonprofit organizations.

APPRISE conducts a wide variety of research activities to provide program administrators and stakeholders with a comprehensive understanding of program design, operations, and impact. This research leads to informed recommendations for program improvement.


APPRISE research focuses on programs that provide bill payment assistance, energy education, and energy efficiency services to low-income households; and programs that provide incentives for undertaking energy efficiency projects to residential, commercial, and industrial utility customers. The goals of bill payment assistance programs are to improve energy affordability and reduce the problems that are associated with high energy bills. The goals of usage reduction programs are to increase knowledge of energy-saving behaviors, improve energy practices, improve the energy efficiency of the home, reduce energy usage, and improve customer health and safety. The goals of other residential, commercial, and industrial energy programs are to reduce energy usage and transform the market for energy efficient products.


APPRISE staff members will be attending these conferences:

  • 2019 Home Performance Conference – Chicago, IL, April 1-4, 2019
  • 2019 National Energy & Utility Affordability (NEUAC) Conference – Forth Worth, TX, June 3-5, 2019
  • 2019 International Energy Program Evaluation Conference – Denver, CO, August 19-22, 2019


In March, APPRISE welcomed Pragya Chauhan as a new Policy Analyst. Pragya, who graduated with a Master’s in Energy Science, Technology, and Policy from Carnegie Mellon University in 2018, also received her Bachelor of Technology in Electrical and Electronics Engineering from Manipal University Jaipur in 2016. She brings to APPRISE a background in energy policy research and data analysis.




Ameren’s Keeping Current Program provides electric bill payment assistance and arrearage forgiveness to low-income customers. APPRISE is currently undertaking its fourth evaluation of the program.  This evaluation will include in-depth interviews with current participants and with previous successful program participants.  The evaluation will also include analysis of program benefits delivered, and the impact of the program on affordability, bill payment, and collections actions.

APPRISE is conducting a process evaluation to understand the contributions that Avangrid’s marketing programs make to encourage residential and non-residential customers to participate in Avangrid’s energy efficiency program offerings. The research will include in-depth interviews and surveys with program participants to assess the success of various marketing approaches.

Consolidated Edison’s Commercial & Industrial program provides incentives to organizations that install qualifying energy-using equipment or who complete energy efficiency projects in their facility.  The managers of the C&I programs are interested in learning more about the key market actors in the supply chain for C&I Ventilation and Air Conditioning Equipment to assist them in their program planning efforts. In this project, APPRISE is working as part of a team that is developing a comprehensive inventory of the most important manufacturers, distributors, mechanical engineers, and VAC contractors in the Con Ed service territory. In addition,  APPRISE is collecting information from each market actor group through in-depth interviews to furnish Con Ed program managers with insights on how to engage each type of market actor in their programs.

Energy Outreach Colorado (EOC) administers and implements Low-Income Energy Efficiency Programs for the utilities in Colorado.  Their Nonprofit Energy Efficiency Program (NEEP) provides whole building custom energy efficiency upgrades for nonprofit organizations serving low-income communities.  APPRISE is conducting an evaluation of this program to estimate the impacts of energy efficiency on energy usage and to assess the non-energy impacts of the program.
First State CAA is implementing a heating replacement and energy conservation program for the Delaware Department of Health and Social Services. The Repair Replace Heaters and Conserving Energy (RRHACE) program is designed to assess the needs of low-income households and to deliver a customized set of services, including heating equipment assessment and services, Healthy Homes assessment and services, and energy education. APPRISE is advising First State on the Data Tracking System and conducting Process and Impact Evaluations. The Process Evaluation will assess challenges and opportunities, and will develop performance measures to be assessed in the Impact Evaluation.
APPRISE provides program support to the Federal Low Income Home Energy Assistance Program (LIHEAP), which is a federally funded program to help eligible low-income households meet their home heating and cooling needs.  The LIHEAP Home Energy Notebook provides LIHEAP grantees with the latest national and regional data on home energy consumption, expenditures, and burden; low-income home energy trends; and the LIHEAP program performance measurement system.  The LIHEAP Report to Congress summarizes data collected on home energy use and households assisted under LIHEAP.  APPRISE furnishes technical support to the Division of Energy Assistance including assistance in the development of performance measurement procedures.  APPRISE is also working with The Division of Energy Assistance to develop a web-based data tool that facilitates the collection of high-quality performance measurement data for the LIHEAP program.

APPRISE is developing a database for the Maryland Office of People’s Counsel to generate customized statistics on characteristics of the low-income population in Maryland.  The database will allow users to analyze income, demographic, energy, and housing characteristics of the low-income population at the state, region, and county levels using data from the American Community Survey.  The database will be used to evaluate energy programs and analyze rate cases that impact low-income customers.

The Community Service Block Grant Program provides funding to alleviate the causes and conditions of poverty in communities through services that address employment,  income management, education, housing, nutrition, and health.  APPRISE is supporting the National Association of State Community Service Programs to develop a Data Warehouse for the federal Community Services Block Grant (CSBG) program.  We will develop tools for reporting, validation, and analysis of performance measure data at the local, state, territory, and national level.  Additionally, APPRISE is supporting state efforts to collect and report new performance metrics established by the Department of Health and Human Services, Office of Community Services.  The project will improve data quality, enhance understanding of CSBG outcomes, and inform program decision-making. 

NYSERDA is engaged in the development of the New Efficiency initiatives that is helping New York State to accelerate energy efficiency, reduce greenhouse gas emissions, decrease consumer energy costs, and create job opportunities. As part of that initiative, NYSERDA is responsible for ensuring that low- and moderate-income households benefit directly from these new initiatives through programs that are explicitly targeted to those households. NYSERDA has tasked APPRRISE with furnishing research and analytic support to identify program design considerations, document portfolio costs and impacts, and present options for the engagement of NYSERDA, the utilities, and the publicly funded programs. As part of this research, APPRISE is developing detailed documentation of the LMI energy efficiency programs implemented in ten comparable states and identifying which program models might help to expand the current LMI offerings of NYSERDA.

PECO implemented Universal Service Programs to help low-income customers maintain energy services and protect customers’ health and safety. The programs include CAP which provides reduced payments and arrearage forgiveness, LIURP which provides energy efficiency and energy education services, CARES which provides outreach and referral services, and MEAP which provides emergency financial assistance for overdue energy bills. The 2019 evaluation will include review of program procedures and implementation; customer needs assessment; interviews with program managers and implementation partners; customer surveys; and an analysis of the impact of the program on energy affordability, bill payment, collections, and energy usage.

Philadelphia Gas Works (PGW) has a portfolio of energy efficiency programs to increase customers’ awareness of energy efficiency opportunities and to reduce energy usage. These programs include offerings for residential customers, low-income customers, and commercial and industrial customers. APPRISE is conducting impact evaluations and market assessments for these programs. The 2018 evaluations are expected to include the Commercial Equipment Rebates Program and the Efficient Construction Grants Program.