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APPRISE is a nonprofit research institute dedicated to collecting and analyzing data and information to assess and improve public programs. Our current research includes work for federal and state governments, agencies, utility companies, and nonprofit organizations.

APPRISE conducts a wide variety of research activities to provide program administrators and stakeholders with a comprehensive understanding of program design, operations, and impact. This research leads to informed recommendations for program improvement.


APPRISE research focuses on programs that provide bill payment assistance, energy education, and energy efficiency services to low-income households; and programs that provide incentives for undertaking energy efficiency projects to residential, commercial, and industrial utility customers. The goals of bill payment assistance programs are to improve energy affordability and reduce the problems that are associated with high energy bills. The goals of usage reduction programs are to increase knowledge of energy-saving behaviors, improve energy practices, improve the energy efficiency of the home, reduce energy usage, and improve customer health and safety. The goals of other residential, commercial, and industrial energy programs are to reduce energy usage and transform the market for energy efficient products.


APPRISE staff members will be attending these conferences:

  • 2018 HPC National Home Performance Conference – Philadelphia, PA, April 23-26, 2018
    • APPRISE Presentation: Health and Safety Investments to Increase Energy-Saving Opportunities
      Speaker: Jackie Berger, APPRISE
      Speaker: Deb Davis, Columbia Gas of Pennsylvania
    • APPRISE Presentation: Synergies: How Utilities Work Together to Successfully Serve a State
      Speaker: Andrew Aliferis, PSE&G
      Speaker: Jackie Berger, APPRISE
      Speaker: Bruce Grossman, South Jersey Gas
      Speaker: Anne Marie McShea, NJ BPU, Office of Clean Energy
    • APPRISE Presentation: Best Practices in Program Design & Performance Measurement When Integrating Energy Efficiency & Healthy Homes
      Speaker: Christopher Coll, NYSERDA
      Speaker: Matthew Lyons, APPRISE
      Speaker: Ruth Ann Norton, GHHI
    • APPRISE Presentation: Cost Effectiveness Testing & Non-Energy Impacts in Program Evaluation
      Speaker: Joe Cullen, Home Performance Coalition
      Speaker: Jackie Berger, APPRISE
  • 2018 NYS Low Income Forum on Energy (LIFE) – Albany, NY, May 22-23, 2018
    • APPRISE Presentation: Deep Dive into New York’s Low- to Moderate-Income Market Segment
      Speaker: David Carroll, APPRISE
  • 2018 National Energy & Utility Affordability (NEUAC) Conference – Phoenix, AZ, June 26-28, 2018
    • APPRISE Presentation: Policies, Program Designs and Advocacy to Scale Up Low-Income Energy Efficiency Programs
      Speaker: Jackie Berger, APPRISE
      Speaker: Jennifer Gremmert, Energy Outreach Colorado
      Speaker: Lavannya Pulluveetil, EDF
    • APPRISE Presentation: Health & Safety Spending Policies to Increase Energy Savings & Non-Energy Benefits
      Speaker: Jackie Berger, APPRISE
      Speaker: Deb Davis, Columbia Gas of Pennsylvania
  • 2018 ACEEE Summer Study on Energy Efficiency in Buildings – Pacific Grove, CA, August 12-17, 2018
    • APPRISE Presentation: Health and Safety Investments to Increase Energy-Saving Opportunities
      Speaker: Jackie Berger, APPRISE
    • APPRISE Poster: Using Evaluation Findings to Refine Energy Efficiency Program Design and Implementation
      Presenter: Jackie Berger, APPRISE


EDF and APPRISE released a new Low-Income Energy Efficiency Opportunities report outlining the widespread benefits of low-income energy efficiency programs and concrete steps that states can take toward energy efficiency for all.

APPRISE has released two new reports on the National WAP Evaluation Non-Energy Benefits Research.

  • Non-Energy Benefits of WAP Estimated with the Client Longitudinal Survey  – Results Report. Download here.
  • Non-Energy Benefits of WAP Estimated with the Client Longitudinal Survey  – Analysis Report. Download here.




APPRISE is conducting a process evaluation to understand the contributions that Avangrid’s marketing programs make to encourage residential and non-residential customers to participate in Avangrid’s energy efficiency program offerings. The research will include in-depth interviews and surveys with program participants to assess the success of various marketing approaches.
APPRISE is conducting research for the Connecticut Energy Efficiency Board to explore existing NEI values nationally, regionally, and for CT; gaps in existing CT NEI data; and survey research and data analysis that can address NEI measurement.  The research will include implementation of a program participant survey for one priority program or measure.  The study will explore and assess the current state of the art for measuring NEIs both nationally and regionally, where and how NEIs are used in calculating the cost-effectiveness of energy efficiency programs, how the inclusion of NEIs has impacted energy efficiency programs across the U.S., the best available estimates of the NEIs for CT programs and measures, and how NEIs could be measured and incorporated in future CT evaluations.
Duquesne Light has a Low-Income Usage Reduction Program (LIURP) to help low-income customers reduce their energy usage and increase their energy affordability.  APPRISE is currently evaluating the energy savings from the 2016 program year.  We will estimate the weather-normalized electric savings for customers who heat with electricity and for customers who heat with other fuels.  APPRISE also conducted these evaluations for the 2014 and 2015 program years.
Energy Outreach Colorado (EOC) administers and implements Low-Income Energy Efficiency Programs for the utilities in Colorado.  Their Nonprofit Energy Efficiency Program (NEEP) provides whole building custom energy efficiency upgrades for nonprofit organizations serving low-income communities.  APPRISE is conducting an evaluation of this program to estimate the impacts of energy efficiency on energy usage and to assess the non-energy impacts of the program.
First State CAA is implementing a heating replacement and energy conservation program for the Delaware Department of Health and Social Services. The Repair Replace Heaters and Conserving Energy (RRHACE) program is designed to assess the needs of low-income households and to deliver a customized set of services, including heating equipment assessment and services, Healthy Homes assessment and services, and energy education. APPRISE is advising First State on the Data Tracking System and conducting Process and Impact Evaluations. The Process Evaluation will assess challenges and opportunities, and will develop performance measures to be assessed in the Impact Evaluation.
APPRISE provides program support to the Federal Low Income Home Energy Assistance Program (LIHEAP), which is a federally funded program to help eligible low-income households meet their home heating and cooling needs.  The LIHEAP Home Energy Notebook provides LIHEAP grantees with the latest national and regional data on home energy consumption, expenditures, and burden; low-income home energy trends; and the LIHEAP program performance measurement system.  The LIHEAP Report to Congress summarizes data collected on home energy use and households assisted under LIHEAP.  APPRISE furnishes technical support to the Division of Energy Assistance including assistance in the development of performance measurement procedures.  APPRISE is also working with The Division of Energy Assistance to develop a web-based data tool that facilitates the collection of high-quality performance measurement data for the LIHEAP program.
APPRISE is conducting research for the Office of People’s Counsel to assess the characteristics of the low-income population in Maryland, estimate the need for energy assistance and energy efficiency programs, and provide recommendations for future program design and targeting.  The study will analyze publicly available survey data and MD program-level data to understand trends in the population and the programs that serve them.  The research will increase understanding of the population and inform policy discussions on Maryland low-income energy programs.
The Community Service Block Grant Program provides funding to alleviate the causes and conditions of poverty in communities through services that address employment,  income management, education, housing, nutrition, and health.  APPRISE is supporting the National Association of State Community Service Programs to develop a Data Warehouse for the federal Community Services Block Grant (CSBG) program.  We will develop tools for reporting, validation, and analysis of performance measure data at the local, state, territory, and national level.  Additionally, APPRISE is supporting state efforts to collect and report new performance metrics established by the Department of Health and Human Services, Office of Community Services.  The project will improve data quality, enhance understanding of CSBG outcomes, and inform program decision-making. 
PECO’s Low-Income Usage Reduction Program (LIURP) provides energy efficiency services and energy education to PECO’s low-income customers to reduce their energy usage and increase the affordability of their energy bills. The evaluations estimated the impact of LIURP on participants’ energy usage, energy bills, and payment compliance and surveyed customers to analyze the impact of energy education and client behavioral changes. In the 2012 program evaluation, APPRISE also conducted observations of service delivery and inspections on a sample of completed jobs. This research provided information on potential changes to program services and implementation that may lead to increased program savings. The evaluation of 2016 participants will assess the program process, examine the impacts of program treatments on energy usage and affordability, and survey customers to assess program satisfaction.
PGW’s ELIRP provides no-cost comprehensive weatherization treatments to selected high-usage PGW bill payment assistance program participants. APPRISE is conducting an impact evaluation for the 2016 program participants.  The impact evaluation will estimate energy savings, assess savings achieved by individual contractors, and assess bill savings.  Previous evaluations studied energy saving impacts achieved through individual major measures and analyzed client targeting to make recommendations for how greater savings may be achieved. A previous market study also included interviews with program managers, interviews with implementation contractors, and review of inspection reports to identify how PGW can improve the program’s efficiency and effectiveness.