Many different sources of energy bill payment assistance are available for low-income families. Federal, state, and utility-level sources of assistance include:
- LIHEAP - The federal Low Income Energy Assistance Program (LIHEAP) provides heating, cooling, and crisis assistance grants to low-income households.
- Universal Service Programs - State Universal Service Programs provide low-income households with bill discounts or percentage-of-income plans to lower their monthly energy burden.
- Utility Assistance Programs - Utility assistance programs also provide discounted bills for low-income households through rate discounts, bill credits, or percentage-of-income programs.
- Hardship Funds - Hardship funds, run by utilities or nonprofits, provide low or moderate-income households with lump-sum grants to prevent service termination or restore utility service.
APPRISE contracts with federal and state government agencies, utility companies, nonprofit organizations, and other organizations to provide research, evaluation, program planning, and technical assistance services for bill payment assistance programs.